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Privacy Policy
🔒 Your Privacy Matters
This Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms described in this policy.
Information We Collect
When you visit our website or purchase our products/services, we collect the following information:
Personal Info
Name, Email, Phone Number
Billing Info
Address, Payment Details
Usage Data
IP Address, Browser, Pages Visited
Transaction Info
Order History, Purchase Records
- You will receive an email confirmation upon successfully placing an order
- Order confirmation constitutes acceptance, unless we subsequently cancel it
- We reserve the right to cancel orders that appear fraudulent or suspicious
- We are not responsible for failed deliveries due to an incorrect address provided by you
- Bulk orders or reseller orders may be subject to separate terms and conditions
How We Use Your Information
Your data is used solely for legitimate business purposes, including:
- Processing orders and confirming delivery
- Completing payment transactions securely via Razorpay
- Providing customer support and resolving queries
- Sending order updates and shipping notifications
- Improving website performance and enhancing user experience
- Preventing fraud and maintaining platform security
- Complying with applicable legal obligations
- Sending promotional offers — only with your explicit consent
Information Sharing & Disclosure
We do not sell, trade, or rent your personal data to any third party. Information is shared only in the following circumstances:
- Razorpay: For secure payment processing (PCI-DSS compliant)
- Shipping Partners: For order delivery (e.g., Shiprocket, Delhivery)
- Analytics Tools: Google Analytics — anonymized website usage data only
- Legal Authorities: When required by a court order or applicable law
- Business Transfer: In the event of a merger, acquisition, or asset sale
All third-party partners are required to adhere to our strict data protection standards.
Data Security
We employ industry-standard security measures to protect your data:
- SSL/TLS encryption — all data transmissions are fully secured
- Payment data is stored on Razorpay’s encrypted, PCI-compliant servers
- Regular security audits and vulnerability assessments
- Restricted employee access on a strict need-to-know basis
- Secure password hashing and storage practices
⚠️ Important Notice
No internet transmission is 100% secure. While we follow best practices, we cannot guarantee absolute security. If you notice any suspicious activity, please contact us immediately.
Cookies Policy
Our website uses cookies to improve your browsing experience. Types of cookies we use:
- Essential Cookies: Cart, session, and login — required for the website to function properly
- Analytics Cookies: Google Analytics — to analyze traffic and user behavior
- Marketing Cookies: To display relevant advertisements (opt-out available)
- Preference Cookies: To remember your language, currency, and other settings
You may disable cookies in your browser settings; however, this may limit the functionality of certain website features.
Your Rights & Choices
You have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you
- Correction: Update or correct inaccurate information at any time
- Deletion: Request deletion of your account and associated data
- Portability: Request an export of your personal data
- Opt-Out: Unsubscribe from marketing emails at any time
- Objection: Raise an objection to certain types of data processing
To exercise any of these rights, use the contact information provided below. We will respond within 30 business days.
Third-Party Links
Our website may contain links to third-party websites. These sites maintain their own privacy policies and we are not responsible for their content or data practices. We recommend reviewing the privacy policy of any external site before interacting with it.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it without delay.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When material changes are made, we will:
- Post a prominent notice on our website
- Send an email notification to all registered users
- Update the “Last Updated” date at the top of this page
Continued use of the website following any changes constitutes your acceptance of the revised policy.
Contact Us
📧
Privacy Concerns? Reach Out.
- Email: legal@yourstore.com
- Phone: +91-XXXXXXXXXX
- Address: [Your Business Address], India
- Hours: Monday – Saturday, 10 AM – 6 PM IST
