Shipping & Delivery Policy

🚚 Fast, Safe & Tracked Delivery

We are committed to delivering your order safely and on time, anywhere in India. Please read this policy to understand our shipping process, timelines, and charges.

Delivery Coverage

We ship to all states and union territories across India, including remote areas. Our delivery coverage includes:

Metro Cities

Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad

Tier 2 & 3 Cities

All major state capitals and secondary cities across India

Remote & Special Areas

Northeast India, J&K, Ladakh, Andaman & Nicobar Islands

Courier Partners

Shiprocket, Delhivery, DTDC, BlueDart, India Post

If your pin code is not serviceable by our courier partners, you will be notified at checkout and your order will not be accepted for that address.

Shipping Charges

Shipping charges are calculated based on your order value and delivery location:

Order Value	Metro Cities	Rest of India	Remote Areas
Below ₹299	₹49	₹79	₹99
₹299 – ₹499	₹29	₹49	₹79
₹499 and above	🎉 FREE	🎉 FREE	₹49
Cash on Delivery (COD)	+₹40 additional	+₹40 additional	+₹60 additional

💡 Free Shipping Tip

Orders of ₹499 or above qualify for free standard shipping across metro cities and most of India. Add an extra item to your cart to unlock free delivery!

Estimated Delivery Timelines

Delivery timelines are estimates in business days (excluding Sundays and public holidays):

Location	Estimated Delivery	Notes
Metro Cities	1–3 Business Days	Mumbai, Delhi, Bangalore, etc.
Tier 2 & 3 Cities	3–6 Business Days	State capitals and major urban centres
Rural & Remote Areas	6–10 Business Days	May vary due to terrain and connectivity
Northeast India / J&K	7–12 Business Days	Extended due to geographic distance

* Timelines are approximate and may be affected during peak seasons (Diwali, sales events, etc.) or adverse weather conditions.

Order Processing

Understanding our processing schedule helps you plan better:

Orders are processed Monday to Saturday, between 10 AM and 5 PM IST
Orders placed after 5 PM will be processed the following business day
Processing is paused on Sundays and all national public holidays
During festive seasons, expect 1–2 additional business days for processing
Customised or personalised items may require an additional 2–3 days before dispatch
You will receive a dispatch confirmation with a tracking number once your order ships

⚡ Same-Day Dispatch

Place your order before 12 PM (noon), Monday to Friday, and we’ll dispatch it the same day — applicable to metro cities and subject to stock availability.

Order Tracking

Tracking your order is quick and easy:

A tracking link will be sent to your registered email and mobile number once your order is dispatched
Use the “Track Order” page on our website and enter your order number or AWB number
You can also track directly on the courier partner’s website using the AWB/tracking number provided
Tracking details become active within 24–48 hours of dispatch
Real-time updates will be sent via SMS and email at each key delivery milestone

Failed Delivery & Re-Delivery

If a delivery attempt is unsuccessful, here is what happens:

The courier will make up to 3 delivery attempts over consecutive business days
If all attempts fail, the package will be returned to our warehouse (RTO — Return to Origin)
You will be notified and offered a re-delivery at an additional shipping charge
We are not responsible for failed deliveries caused by an incorrect address provided at checkout
If a delivery is deemed unserviceable, the order will be cancelled and a full refund issued
To reschedule a delivery, please contact the courier partner directly using the tracking number provided

Items Damaged in Transit

We take great care in packaging your orders. However, if your item arrives damaged:

Do not accept a visibly damaged or tampered package from the delivery agent
If damage is discovered after opening, photograph the item and packaging immediately
Report the issue to us within 48 hours of delivery at support@yourstore.com
Include your order number, photos, and a brief description of the damage
We will arrange a free replacement or issue a full refund — your choice

⚠️ Important

Claims for transit damage reported after 48 hours of delivery cannot be processed. Please inspect your package promptly upon receipt.

Your Cart