Return Eligibility

Products may be eligible for return or replacement if:

• The item received is damaged, defective, or incorrect
• The issue is reported within 48 hours of delivery

Non-Returnable Items

The following items are not eligible for return:

• Used or damaged products after delivery
• Customized or personalized items
• Products damaged due to misuse

Damaged Items in Transit

If your item arrives damaged:

• Do not accept visibly damaged packages
• Photograph the item and packaging immediately
• Report the issue within 48 hours at:
  📧 ghazianhomesolutions@gmail.com

Please include:

• Order number
• Product photos
• Description of the issue

After verification, we will provide:

• Free replacement OR
• Full refund (as applicable)

Refund Process

Approved refunds will be processed to the original payment method within 7–10 business days.

Exchange Policy

Eligible products can be exchanged for:

• Damaged items
• Incorrect products received
• Manufacturing defects

Exchange requests must be raised within 48 hours of delivery.